Staff is really nice. Very easy to work with. Very costly due to all the added fees. However, you are not surprised by the fees. They are pointed out in your contract before you sign. ( It is the same anywhere you go.) I give a 5 based on staff repport and ease of communication. The staff tries hard to keep clean. Tenants are the cause of issues not staff. Hopefully, my short stay continues well. It's an apartment not a house so go based off that.