I am a current resident, we are on a ground floor level and recently had new neighbors move above us, they have 2 kids who literally ALL day from 5:30AM to about 10:30 at night stomp around the entire apt slam doors and cabinets play with the springy door stops bang on the walls, I had to call the police once at 3:30 in the morning once because of it, I cannot believe how inconsiderate these parents are letting their kids run wild, anyway I have went to the office and told them about the situation and nothing seems to be getting rectified, I inquired about moving to a top floor level and for the exact same floor plan the want another 100 per month and a 300 dollar transfer fee, that is REDICULOUS! Just so sad that going home now has to be a chore cause I can never have peace and quiet. However once I put a compliant in to AMC I got a call back within 24 hours and they are moving us to a top floor level keeping rent the same and waiving the transfer fee! Much appreciated so glad they made it right. Though it sucks to have to move the anxiety I got coming home and waking up in the morning from those inconsiderate people above me is worth it.