Apartment REVIEWS IN Heber City

So, let’s start at the beginning. I rented my apartment by long distance having seen it on the internet but never having visited in person. I was relocating to the Park City area for a job and did not have the luxury of time to apartment hunt in person before the move. The staff was super helpful and answered all my questions directly and according to my experience to date, honestly. Even the trick question. (Here’s a story I’ll bet you don’t see in any other reviews.) You see, I have worked in the real estate industry for over 30 years, mostly for Boards of REALTORS and their multiple listing services. One thing we stress to all agents, whether sales or rental agents, is that it is either illegal, unethical, or both to discuss aspects of the property that are not about the property itself. Discussions of the demographic composition of a neighborhood can easily devolve into steering or discrimination. I make it a point whenever I’m in the moving process to ask the rental agent something like, “So what’s the mix of renters here look like? Are there lots of kids? Are there many old people like me?” If the answer comes back with anything other than, “Oh, I’m sorry I really can’t talk about that, but I would encourage you to walk around or drive through and see for yourself,” then I turn tail and scoot. If they pass, I explain to the agent why I asked and that I’m not a fair housing tester but if I were the folks at Wasatch Commons would have passed with flying colors. And they did. The staff guided me through the application and signing process all remotely and all as smoothly as I could have asked. When I showed up a week later with my U-Haul truck and my Prius in tow, the keys were ready, the walk through took just minutes, and I was unpacked and moved in quickly and easily. I’m well into my second year here and have absolutely nothing but good things to say about my tenure. I’ve had a couple of maintenance issues: air-conditioning failing in the summer and a one time the furnace quit heating this winter. Calls to the maintenance number are answered immediately and the problems addressed just as fast, even nights and weekends. The maintenance team follows up with direct texts after their visit to make sure things are still working. One weekend morning last month my fridge went on the fritz. Stopped cooling altogether. The team came over within minutes, checked it out, made some adjustments and left. They texted an hour later to see if it was working and when they were told it wasn’t, they were there within a half hour, not with their tools but with an entirely new refrigerator which they swapped out in practically no time. Now that's good service. The complex is well managed. Snow (yes, we get a lot of snow – after all, it is ski country – “The greatest snow on earth.”) is removed by the time you’re up and ready to go to work. Common areas are well maintained. Pool area is always clean, and the grass is always cut. I’ve seen comments in other reviews from people who think the rent is too high, but I can attest that it is well worth what we are paying for and probably about half of what a similar apartment would cost in Park City, just 14 miles up the road, where I work. The 20-minute commute is painless and the savings substantial. No complaints here. All in all, I couldn’t be more pleased with my decision to move into Wasatch Commons. I’ve had zero problems with the neighbors, no noise issues, children are well behaved and vigilantly watched by parents, and universally they clean up after their dogs. DOGS – yes, if you love them like I do but don’t have time to care for one of your own, just stop by the dog park any evening and you can play with everyone else’s puppies. Great fun. For all those reasons, I’m giving Wasatch Commons a five-star rating. You won’t go wrong living here.

Shantel could not have been nicer or more informative. I had questions at different times throughout the process and she always made herself available to answer. Shantel gets a big A+! My new apartment was clean and the walk thru process was efficient and easy.

Absolutely love living here, Shantel and Krista are so helpful when needed and maintenance is on the ball when I have an issue! Thank you Wasatch commons!! Highly recommend living here

Shantel, Krista, and the maintenance staff do a great job making life fun with group events, as well as creating the sense of being part of an inclusive, close-knit community -- we had a great time while we were there!

My kitchen light went out. I called the main office to report it, and the lady on the other end was super nice and professional. Within an hour, maintenance was at my doorstep. He was in and out in under five minutes, changing the light. The next day, they sent me messages to make sure everything was still in working order. Super professional and timely! Really great team who treat their tenants kindly.

The apartments are a little small for the price but you also live in a beautiful area, especially if you face the mountains. The staff is always very quick to fix any maintenance problems and they are super helpful.

Shantel helped with getting us in our new apartment ASAP, with paperwork, tour, etc. Using amc rent pay is great and convenient.

Had maintenance issue on move in, from the time I mentioned it to the knock on the door no more than 30 min had passed. Very courteous and quick. So far things are going great.